Cookies Policy | Winorama Casino

1. What are cookies?

Cookies are small text files that a website places on your computer, mobile device or other internet-connected device. They allow the website to recognise your device and remember certain information about your visit. Cookies are commonly used to make websites work, improve performance, understand how visitors use online services and support relevant communications.

Some cookies are placed directly by Winorama Casino. Other cookies may be placed by third-party service providers that perform services on our behalf or provide features used on the website. These third parties may use cookies, pixels, tags, software development kits or similar technologies. The technologies used may change over time as the website, its features and service providers are updated.

A cookie may be a session cookie or a persistent cookie. Session cookies generally expire when you close your browser. Persistent cookies remain on your device for a longer period or until they expire or are deleted. The duration of a cookie depends on its purpose and the settings applied by the website or relevant service provider.

2. How we use cookies

Winorama Casino may use cookies and similar technologies for several purposes. Some are essential for the website to operate, while others help us understand usage or improve your online experience. The precise cookies used may vary according to the pages, services and features you access.

Essential and strictly necessary cookies

These cookies support the basic operation, security and functionality of the website. They may help with account access, session management, fraud prevention, traffic distribution, platform security and the delivery of pages or services you request. Because these cookies are necessary for the website to function properly, they may not be available for disabling through every cookie preference tool. Blocking them in your browser may prevent parts of the website from working.

Functionality cookies

Functionality cookies remember choices and preferences so that the website can provide a more convenient experience. For example, they may remember language, region, display preferences or information entered into a form. These cookies are intended to reduce the need to repeat choices during later visits. If you reject them, some preferences may not be retained.

Performance and analytics cookies

Performance and analytics cookies help us understand how visitors use the website. They may provide information about pages visited, navigation patterns, loading performance, error messages and interactions with website features. The information can be used in an aggregated or otherwise controlled form to assess performance, identify technical issues and improve the website. Analytics information may be collected by us or by a service provider acting on our behalf.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertising, understand interactions with promotional content and present information that may be more relevant to your interests. These cookies may be provided by third parties and can involve the collection of information about your browser, device or browsing activity. You can often control this category through the website's cookie settings or your browser controls.

Security, compliance and responsible gambling technologies

Cookies and similar technologies may also support security, identity verification, risk management, regulatory compliance and responsible gambling measures. They can help detect unusual activity, protect accounts, maintain the integrity of services and apply relevant controls. These purposes may be supported by information from your device, browser, website activity or interactions with account and gaming features.

3. Similar technologies and third-party services

Not all tracking technologies are cookies. We may also use local storage, software development kits, pixels, web beacons, tags, log files and related technologies. These tools can perform similar functions, such as remembering preferences, measuring activity, supporting security or assessing the effectiveness of communications.

Third-party providers may process information collected through their technologies in accordance with their own privacy notices and terms. Their services may include website hosting, security, analytics, identity and risk services, payment support, customer communications or advertising measurement. We do not control all third-party technologies, and their practices may change independently of this policy.

You should review the privacy information provided by relevant third parties if you want to understand how they handle information collected through their services. This Cookies Policy does not replace a third party's own notice where that party operates its technology independently.

4. Your cookie choices

You can manage cookies in several ways. Where a cookie banner, preference centre or similar tool is available, you may use it to accept or reject categories of non-essential cookies. Your choices may apply only to the browser or device used to make them. If you use another browser or device, you may need to set your preferences again.

Use the cookie preference controls available on the website, where provided.
Adjust your browser settings to block, delete or restrict cookies.
Clear stored cookies and website data from your device.
Use available device or operating system privacy controls.
Review settings offered by relevant third-party advertising or analytics services, where applicable.

The process for controlling cookies differs between browsers and devices. Browser help pages usually explain how to view, remove, block or limit cookies. If you block all cookies, the website may not operate as intended. You may be unable to log in, maintain a secure session, use account features or access certain services. Deleting cookies may also remove saved preferences and require you to make those choices again.

Choosing not to receive advertising cookies does not necessarily mean that you will receive no advertising. You may still see general or contextual communications, and essential or security-related technologies may continue to operate. Cookie controls also do not automatically delete other information that may have been collected or stored in connection with an account or service.

5. Privacy, updates and contact

Information collected through cookies may include an IP address, device or browser details, approximate location, website activity, referral information, preferences and technical identifiers. Depending on the circumstances, this information may be treated as personal information under applicable Australian privacy law. We handle personal information in accordance with our Privacy Policy and applicable legal obligations.

Cookies may be used to support account and website security. They do not replace your responsibility to keep login details confidential, use a secure device and take reasonable steps to protect access to your account. If you believe that your account or device has been compromised, follow the security and account support instructions made available through the website.

We may update this Cookies Policy from time to time to reflect changes in technology, website functionality, service providers, legal requirements or our information practices. The updated version will be made available on the website and will apply from the date stated or, if no date is stated, from publication. You should review this page periodically for the latest information.

If you have questions about this Cookies Policy or how cookies are used on the website, please use the contact or support options made available through Winorama Casino. Do not include unnecessary sensitive information in any enquiry. We may need to verify your identity before responding to requests concerning personal information or account-related matters.